Gurugram, Haryana
Cafés and restaurants in Gurugram deal with a lunch rush shaped by office towers and an evening trade shaped by everything else. Billing software that cannot keep up with 90 covers in 45 minutes is not a small inconvenience here.
Gurugram concentrates a large working population into a narrow lunch window, which puts unusual pressure on speed of billing and on the kitchen keeping order. It is also a market where guests expect to pay by UPI without being handed a machine, and where a queue at the counter is a lost table rather than a minor delay.
A weekday lunch can be most of the day's covers in under an hour. QR ordering lets guests order without waiting for staff, and the kitchen display gets each ticket the moment it is placed rather than when someone walks it over.
Expense claims mean GST invoices get scrutinised. Sequential numbering, correct CGST/SGST split and HSN/SAC per item are generated on every bill, not on request.
Live table view shows what is occupied, what is waiting on a bill, and how long each has been sitting — the numbers that decide whether you seat the queue or lose it.
KhaoPiyo is cloud software, so a café in Gurugram runs exactly the same platform as the one in Hisar where it is built — same billing engine, same GST invoicing, same updates on the same day. There is nothing to install beyond a browser and nothing to buy beyond an optional printer.
Yes. A table QR opens the menu, the guest orders from their own phone, and the order goes straight to the kitchen display. Paying online is optional and configured per café — some prefer to keep payment at the counter.
Yes, and they stay separate where it matters: takeaway can be settled immediately at the counter while dine-in bills run against a table until the guest asks for them. Both land on the same kitchen queue.
Not today. Aggregator orders do not flow in automatically — KhaoPiyo handles orders placed directly at the counter or through its own QR ordering. If most of your volume is aggregator-driven, that is worth knowing before you switch.
Set up your menu, print a test bill, and decide afterwards.
Also serving Hisar, Noida, Pune, HSR Layout, Bengaluru.